An experienced IT professional with over 30 years experience. I have a great passion for technology with the goal to deliver meaningful business outcomes for my customers.
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XaaService was started as a way to provide consulting services focused on technology and digital transformation with Microsoft cloud services.
We believe in constant learning and strive to remain at the forefront of services that provide tangible business benefit and exceptional return on investment.
Email: ross@xaaservice.com
Phone: +61401252020
Location: Sydney, Australia
A brief summary of my past work.
-Dedicated to Australia’s largest Microsoft enterprise strategic account
-Technical thought leader for my customer with a broad knowledge of the Microsoft platform, competitors, and retail industry
-Orchestrated activities across Microsoft and Partner virtual teams to maximize business results, customer success, and customer satisfaction
-Access and visibility to Microsoft senior executive teams, product and engineering organisations
-Personally responsible for several key strategic wins including identity, modern management and security
-Championed the Commercial Enterprise skills initiative delivering targeted training outcomes
-Support and advocate for the business and technical priorities of my customer
-Resigned from Microsoft to take time out with family and recharge.
-Responsible for the incubation of an Executive Briefing Program within APAC
-In region representation for the Office of the CTO helping define overall vision and strategy as Commvault pivots to a data management and cloud business
-Pipeline generation in collaboration with Sales and Marketing
-Driving alliance, channel, and cloud strategic relationships
-Responsibility to deliver impactful briefings to customers throughout the region.
-Sales management and quota responsibility for all EMC Data Protection software products across ANZ
-Pipeline generation, programs and incentives to drive software adoption
-Evangelise software benefits to internal teams, partners and customers
-Matrix management of Data Protection software sales teams
-Consistently achieved quota.
-Leading EMC’s Data Protection and Availability specialist presales team responsible for Global Accounts across Asia Pacific and Japan
-Defined a new role and created a team of technical expert resources across APJ providing a Technical Architect capability bridging sales, presales and delivery
-Evangelising EMC solutions to internal teams, partners and customers
-Delivered focused briefing content at EBC’s across APJ on a quarterly basis
-Provided presales leadership to the local Hong Kong SE team as a matrix manager
-Built a team of 12 direct reports across 5 countries.
-Building and leading the EMC presales team within Australia and New Zealand
-Developing and managing a sales quota for services bookings
-Working closely with the core and specialist sales teams to drive revenue
-Assisting the global services organisation to forecast and deliver outcomes
-Managed a perfect record of staff retention throughout my tenure
-Significant technical change throughout this period through acquisition.
-Managing a sales quota and working closely with the EMC sales teams to drive consulting bookings and revenue deliverables
-Management and services delivery responsibilities for the EMC Software Group Consulting organisation across ANZ and Japan
-Responsibility to meet booking, billing and utilisation goals
-Built a team of services resources to deliver solutions around data protection starting with 1 resource and growing to a team of 8 in under 2 years.
-Consulting start-up providing specialist skills to vendors, partners and customers around storage, data protection, business continuity and disaster preparedness
-Development of a team of consulting resources providing services capability
-Customers included VERITAS; Legato; EMC; HP; PWC; CSC; SCB; HSBC; Vodafone.
-Technical specialist for the Compaq / Anderson Consulting / Ericsson global SAP rollout
-Expertise in Unix platforms, SAP, storage and data protection.
-Building a consulting, services delivery, and education presence within Asia Pacific
-Reporting directly to the worldwide director of Professional Services in the US, regional quotas and customer satisfaction objectives consistently achieved
-Travelled extensively in APJ to develop a capability in region.
-Various contracting roles including:
-Sybase DBA for the Bank of Tokyo-Mitsubishi
-Windows Consultant for Banque Paribas
-Technical Architect for News Digital Systems
-UNIX Systems Manager for Banque Paribas
-Y2k Project Specialist for Banque Paribas
-Varied roles, including design and implementation, post-sales support, in-house application development and system administration.
-Design, development and project management of UNIX based PROGRESS 4GL database applications.
Our team believes in constant learning and growth.
Balgowlah NSW 2093
+61401252020
ross@xaaservice.com